End User Support
Bring your possibility to life! Define your career with us
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Job Summary
End user support analyst will be responsible for managing and supporting endpoint devices both from Hardware, Network and application perspective.
Job Description
- Managing incident queues related to endpoint device support needs;
- Aiding EXCO and Board teams on their end point device related queries and incidents;
- Managing rollout of software to endpoint devices;
- keeping the antivirus and windows updates to date in these devices;
- reporting on endpoint device compliance status;
- responsible to coordinate with Level 2 and 3 team with respect to issues and changes related to end point devices;
- Migration of platform to new version of software or OS;
- Coordinating with staffs to resolve any issues in their endpoint devices or applications provided by Absa;
Education
Higher Certificates and Advanced National (Vocational) Certificates: Business, Commerce and Management Studies (Required)
Local: Maputo
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